Privacy Policy

Last updated 6 August 2026

1. Data controller

Braveson Oy
Kympinkatu 3 C, 40320 Jyväskylä
hello@braveson.fi

2. Contact person for privacy matters

Ville Pulkkinen
ville.pulkkinen@braveson.fi
+358 44 295 5297

3. Personal data we process

We process the information you provide through our contact form, newsletter subscription, email or phone, such as your name, company, email address, phone number and the content of your message. Technical data, such as your IP address, browser information and data on how you navigate the site, may also be collected from your use of our website through the analytics and marketing tools described below.

4. Purpose and legal basis of processing

Personal data is processed to manage customer relationships, to handle quotes and contact requests, and to develop our services. The legal basis for processing data submitted through the contact form, as well as billing and accounting data, is our legitimate interest or steps taken prior to entering into a contract. The legal basis for processing related to the newsletter subscription and to analytics and marketing cookies is your consent, which you can withdraw at any time.

5. Disclosure of data and data processors

We do not sell personal data or disclose it to third parties for marketing purposes without your consent. We use the following service providers, who process data on our behalf:

• Pipedrive – information you submit through the contact form is stored in our customer relationship management (CRM) system.
• Microsoft Teams – a notification of each contact form submission is sent to our internal Teams channel.
• MailerLite – if you subscribe to our newsletter, your email address is stored in MailerLite’s system.
• Talenom Oyj – handles invoicing and accounting on our behalf.
• If Vahinkovakuutusyhtiö Oy – processes data in connection with insurance and claims matters.

We may also disclose data to authorities where required by law.

6. Cookies and third-party services

Our website uses cookies to improve the user experience, to analyse visitor traffic and for marketing. You can accept or reject non-essential cookies in the site’s cookie banner, and you can change your choice at any time in the cookie preferences.

Analytics (used only with your consent): Google Tag Manager, Microsoft Clarity and Ahrefs Analytics help us understand how the site is used.

Marketing (used only with your consent): Leadfeeder (Dealfront) and HubSpot for visitor and lead tracking.

7. Transfers of data outside the EU

Some of the service providers we use (including Google, Microsoft, HubSpot and MailerLite) may transfer data outside the European Economic Area. In such cases, the service providers commit to safeguards that comply with EU data protection law, such as the standard contractual clauses approved by the European Commission.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purpose of processing or to meet our legal obligations. For example:

• Contact form and quote request data is retained until the enquiry has been handled and any resulting customer relationship has been established, but for no longer than 2 years from the last contact.
• Newsletter subscriber data is retained until you unsubscribe.
• Billing and accounting records are retained for 10 years from the end of the financial year.

9. Your rights as a data subject

You have the right to access, rectify or erase your personal data, to restrict or object to its processing, and to data portability. You also have the right to object to the use of your data for direct marketing and to withdraw any consent you have given. You can exercise your rights by contacting the contact person named above.

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority, the Finnish Data Protection Ombudsman (tietosuoja.fi).

10. Automated decision-making and profiling

We do not carry out automated decision-making or profiling that would have legal effects concerning you.

11. Changes to this privacy policy

We reserve the right to update this privacy policy as needed. Any changes will be published on this page.